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Ordering & Shipping

Ordering

Each piece is made by hand and most are made to order. If we have your item in stock, it will ship within 48 hours. If we need to make it, it may take as little as 2-3 weeks - sometimes sooner. Let us know if you would like an email or call with an estimated ship date.

Shipping

We take great care in packing your glasswork and it is important that it gets to you safely and in a timely manner.

All domestic orders are insured and shipped UPS Ground Service unless requested otherwise. Contact us for a quote on expedited shipping.

Due to the material costs and care that we take when shipping and handling your order, we charge a flat rate of 12% of the value of the purchase. We will email you a shipping confirmation number once your piece(s) has been shipped.

We are happy to gift wrap your items and include a personalized gift message with your shipment. We have an assortment of elegant holiday, birthday and wedding gift wrap options to compliment your gift. Please contact us for more information.

 

Payment

All credit card orders are processed through our secure shopping cart. We accept MasterCard, Visa and American Express. We also accept checks and money orders.

Please mail your check, including tax and shipping/handling to:

Tsuga Studios
PO Box 101
Bellows Falls, VT 05101

We will be happy to ship your order when your check clears.

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